Romanian Call Centers
At the center of European commerce, Romania is a gatekeeper to many global markets. That’s why more and more global investors are considering Romania for their call center operations, as an emerging location for excellent business process outsourcing that helps penetrate new markets and globalize business operations.
Romania is currently one of the more affordable countries to invest in across the European Union, but with rising national prosperity gaining momentum, many investors view Romania as a call center destination that will turn significant ROI.
Romania is one of Europe’s fastest-growing economies and stands poised to support the call center industry with strong call center agent talent and a thriving national infrastructure.
The Call Center Industry in Romania
With strong investment from the European Union over the last decade, Romania has been the beneficiary of the largest per capita investment allocation for any EU country.
This has signaled high confidence across the Romanian economy, as national infrastructure will be well invested in the near future. And investors, both locally and abroad have taken notice.
With a low corporate tax rate and equally competitive land costs, Romania is an attractive location for business outsourcing operations, offering a newly developed highway infrastructure and emerging telecom networks.
The Call Center Workforce in Romania
Call center leaders have turned their attention to Romania in no small part due to the stability and skills of the country’s growing labor pool. The Romanian workforce is young, educated, and committed to delivering exemplary business outcomes for organizations.
With good housing, schooling, and social structure, more of the educated Romanian labor force is staying in the country, elevating the available talent for business investors in need of productive call center agents.
Competitive salary rates in Romania have made their talent pool a highly cost-effective resource with industry specialization in many coveted global markets, including financial services, retail, and IT services.
Major Outsourcing Cities in Romania
| City | Current Local Time | Flight Times | ||
|---|---|---|---|---|
| San Francisco | Chicago | New York | ||
| Bucharest | 13h 23m | 10h 56m | 10h 02m | |
| Suceava | 12h 59m | 10h 38m | 09h 47m | |
| Piatra Neamt | 13h 05m | 10h 43m | 09h 51m | |
Industry Experience
Our Romanian outsource call centers have direct experience in the following industries:
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