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The call center outsourcing industry is constantly changing. Technology and locations are always evolving, which means that it can be hard to keep up with the right information. […]

The article “Interoperability in the Call Center – A Natural Solution” by Matt Everly states that the most important role of a healthcare call center is to serve […]

People grow and learn throughout their entire lives, especially within their professions. This enables people to advance in their field and eventually achieve new discoveries and success. Unfortunately, […]