April 26, 2017
BPO: Thriving in the Philippines
This just in! BPO is booming in the Philippines! Okay, so it may not be news to you, but this article from Rappler offers some great information regarding […]
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April 26, 2017
Let’s Renegotiate
I’m going to tell you something shocking…people won’t always be happy with their contracts. Speechless? I know, it caught me by surprise, too! Sometimes this happens in the […]
April 26, 2017
Ensure Good Customer Interactions
You want your business to do well? Then you have to make sure your customers have only good things to say about you. The following tips are from […]
April 26, 2017
Answering Questions about Outsourced Call Centers
You may be considering outsourcing with a call center, but you have some unanswered questions. What country would be best suited to take U.S. calls? Will a call […]
April 26, 2017
Tips for Keeping Customers Happy
Keep ‘em happy. That’s a simple yet effective customer service goal. The following article by Michael Mink of Investor’s Business Daily gives tips for keeping customers happy. Give Cutting-Edge […]
April 26, 2017
Should Your Company Outsource?
You’re a small business owner and you’re swamped. There are tasks that would benefit greatly from being outsourced, but outsourcing is only for large companies, right? Wrong! The […]
April 26, 2017
5 Reasons You Should Use an Outsource Call Center
“Is call center outsourcing a good idea?” There are many reasons we think it’s a good idea, but there are some key benefits you should look into when […]
April 26, 2017
6 Key Factors to Consider when Selecting an Outsource Call Center
6 Key Factors to Consider when Selecting an Outsource Call Center So, you’re considering call center outsourcing? There are probably a lot of questions you have and maybe […]
April 26, 2017
Profile in Excellence: Outsource Consultants – Darren Prine
Corey Kotlarz, President of Outsource Consultants, was recently interviewed by Darren Prine, VP of Sales at Connect First, Inc. and cloud contact center technology advisor. The following is the […]
April 26, 2017
Benefits of Outsourcing to Call Centers in India and Pakistan
Reduce costs by 70% with an Indian or Pakistani call center! India’s workforce is educated, hard working and highly skilled in IT and technical areas. In addition to these qualities, […]