October 11, 2022
Checking In on the Jamaican Call Center Industry
When tourists look for idyllic beaches, they turn to Jamaica. Basking in the sun at a resort isn’t the only thing the country has to offer though. The […]
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September 20, 2022
Avoid the Open Enrollment Headache: Get Your Call Centers Ready
Open Enrollment, a time to apply for new health insurance coverage or make changes to existing plans through federal and state government programs, is fast approaching. Each year, […]
August 16, 2022
For the Fourth Year in a Row, Outsource Consultants Makes the Inc. 5000 List
SAINT LOUIS PARK, MN, August 17, 2022 – Inc. magazine today named Outsource Consultants a member of its annual Inc. 5000 list, the most prestigious ranking of the […]
June 6, 2022
4 Ways to Keep Your Remote Agents Engaged
In just a few short years, working remotely has gone from something largely reserved for special situations to an expectation for positions that reasonably allow for it. Before […]
May 4, 2022
Elevate Your Outsourcing Partnership, You Should
Even if you haven’t seen the movies, Star Wars has some pretty famous lines that have become staples in popular culture. In addition to being deep and philosophical, […]
April 14, 2022
Outsource Consultants named to FT.com’s Fastest Growing Companies
Saint Louis Park, MN, April 14, 2022 – Outsource Consultants is excited to announce that we are a FT.com The Americas’ Fastest Growing Companies honoree. FT.com revealed that […]
March 31, 2022
4 Ways to Reduce CX Outsourcing Costs in 2022
From gasoline to groceries, the United States has been feeling the impact of rising costs. In the outsourcing and customer service industry, wage growth has made it next […]
March 15, 2022
Outsource Consultants Ranks No. 83 on Inc. Magazine’s Midwest Region’s Fastest Growing Private Companies
Saint Louis Park, MN, March 15, 2022 – Outsource Consultants is excited to announce that we are a 2022 Inc. Regionals Midwest honoree. Inc. magazine today revealed that […]
February 14, 2022
Find Your Perfect Match with Outsourcing Country Speed Dating
Speed dating allows people to compare many options quickly, so we gathered some “suitors” to do the same with call center locations. Each country has its charms, but […]
January 24, 2022
Weathering the Storm: The Philippines Remains an Offshore Outsourcing Leader
In retrospect, late 2019 seems like another world. With the COVID-19 pandemic lurking in the shadows, we wrote an article about the changing BPO industry in the Philippines. […]