Optimize performance and reduce costs by up to 50% with call centers in Jamaica!
Jamaica is known by many as a great place to travel due to its tropical climate and beautiful beaches. But it’s also a great place to outsource your call center services! In terms of a nearshore call center location, you couldn’t ask for a better option. Due to the country’s history with Britain, Jamaican call center agents are well educated and speak English as their first language. This ensures that your customers will receive a pleasant, high-quality customer experience whenever they call your company looking for assistance. In addition to these benefits of outsourcing call centers, the government is fully supportive of the business process outsourcing (BPO) industry and has implemented high-quality internet technology across the country to assist BPO efforts.
Jamaica is extremely close in proximity to the United States. Depending on the state your company is based in, the flight to Jamaica can be as short as one hour. This can obviously be very advantageous to companies who want to visit the call center frequently for training, quality assurance monitoring, and ongoing performance management. On top of all these benefits, outsourcing to the nearshore location of Jamaica can also reduce your call center costs drastically by up to 50% versus U.S. outsourcing rates!
Executives are realizing the significant benefits of outsourcing to call centers in Jamaica by enhancing their customer experience and strengthening their ROI. In addition to cost savings of up to 50%, some key benefits of outsourcing your call center to Jamaica are:
- Highly-qualified, English-speaking agents
- Highly-skilled, educated agents
- Increased customer satisfaction due to scalability and broader capabilities
Let our 20-year outsourcing experts help you find top performing and high quality call centers in Jamaica — at no cost.
If you are considering outsourcing with a Jamaican call center, we can help! Outsource Consultants are call center experts with over 20 years of outsourcing industry experience and have spent thousands of hours vetting and leveraging the strengths and specializations of the industry leading call centers in Jamaica. Let us help you find the call center that best fits your requirements.