If you’re looking to optimize performance and reduce costs by up to 50% with call centers in Honduras, we can help!
If your company is considering nearshore outsourcing, we recommend you consider looking into using a call center in Honduras. The primary location of call center vendors in Honduras is its capital city of Tegucigalpa, which is also the country’s most populated city with over one million people that make an abundant high quality workforce. There are over 10 universities in Tegucigalpa, which provides highly skilled and highly educated call center agents who are bilingual (English and Spanish) with neutral accents.
In addition to high quality call center agents; Honduras is great for companies because of its close proximity to the United States, they have competitive labor wages, their government is supportive of the outsourcing industry, and they have world-class fiber optic technology. Our Honduran call center partners offer top-tier technological advantages including robust and custom data tracking systems, training systems, and live chat support software. We work with many high performing call centers that are committed to providing scholarships and training for agents to further strengthen their English and Bilingual speaking abilities.
Honduran call center services include:
- Customer Service
- Billing Services
- Inbound Sales
- Up-Selling to existing customers
- Outbound Calls
- Customer Care & Tech Support
- Lead Generation
- Retention / Win Back
- E-mail, Live Chat Support, Social Media Customer Service
- And many more!
Executives are realizing the significant benefits of outsourcing to call centers in Honduras by enhancing their customer experience and strengthening their ROI. In addition to cost savings of up to 50%, some key benefits of outsourcing your call center to Honduras are:
- Highly-qualified, educated agents with a solid understanding of the English language
- Bilingual capabilities (English and Spanish)
- Increased customer satisfaction due to scalability and broader capabilities
Let our 20-year outsourcing experts help you find top performing and high quality call centers in Honduras — at no cost.
If you are considering outsourcing call centers in Honduras, we can help! Outsource Consultants are call center experts with over 20 years of outsourcing industry experience and have spent thousands of hours vetting and leveraging the strengths and specializations of the industry leading call centers in Honduras. Let us help you find the call center that best fits your requirements.